Processing times are 12 business days on Preorders. Ready-to-Ship items have a 2-4 business day processing time.

Shipping takes up to 3-5 business days. We do also offer expedited shipping as well, please note that shipping and processing times are separate.

Orders are NON-REFUNDABLE unless a mistake was made on our end. In this case, you must make us aware within 24hrs of receiving your order.

Yes - the hair takes color when dyed properly.